Terms & Conditions 

Effective Date: May 3, 2025

Welcome to www.cybersmartfamilies.com.au (“Website”). This Website is owned and operated by PHISHBYTES PTY LTD (“we”, “us”, or “our”). By accessing or using this Website and our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our Website.

1.   Use of the Website

   This Website provides digital cyber safety education, downloadable resources, and membership-based content for families. You agree to use the Website for lawful purposes only and not in any way that could impair or disrupt its functionality or accessibility for others.

   You must not:

   • Transmit viruses, malware, or other harmful code

   • Attempt to gain unauthorized access to any part of the Website

   • Use our content to defame, harass, or infringe on others’ rights

   • Upload or distribute offensive, obscene, or unlawful material

    You also agree not to assist or encourage others in any of these actions.
   
   

2. Intellectual Property

   All content on this Website — including lessons, videos, downloads, icons, and branding — is the intellectual property of PHISHBYTES PTY LTD or its licensors. You may not reproduce, share, or adapt any content without express written consent. Resources are for personal or household use only.

3.  Membership & Digital Products
   CyberSmart Families may offer both free and paid digital products, including subscription-based lessons and videos.

   • Subscriptions are billed monthly or annually (as selected at checkout)

   • You may cancel your subscription at any time through your member dashboard

   • No refunds will be issued for partial billing periods unless required by law

   •  Shared login use is prohibited. Accounts are intended for individual family households only. 

    

4. Privacy & Cookies
   

   We collect basic personal information (e.g. name, email) when you sign up or submit a form. Technical data (e.g. browser type, IP address) may be collected automatically to improve your experience.

   We use cookies to:

   • Remember your login preferences

   • Track site analytics (e.g. most viewed lessons)

   • Personalise content

    You can adjust cookie settings in your browser.
   For full details, please see our Privacy Policy. 

5. No Warranties
   

   All services and content are provided “as is.” While we strive to provide accurate and up-to-date information, we make no guarantees regarding the accuracy, completeness, or suitability of any content for your specific needs.

6.  Limitation of Liability
   To the extent permitted by law, PHISHBYTES PTY LTD shall not be liable for any loss, damage, or inconvenience arising from your use of the Website or reliance on its content.

7.  External Links
   This Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

8.  Access & Account Termination
   We reserve the right to restrict or terminate your access if you breach these Terms. This includes misuse of member-only resources, sharing access, or engaging in harmful conduct.

9.  Changes to These Terms
   We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Website after changes constitutes your acceptance of the updated terms.

10.  Governing Law
    These Terms are governed by the laws of the State of Victoria, Australia. Any disputes shall be subject to the jurisdiction of Victorian courts.

11.  CyberSmart Families – Subscription Terms (Binding Agreement)
    The following terms apply specifically to all members who subscribe to the CyberSmart Families service:

    11.1 Access & Usage 

By subscribing, you receive access to:

- Monthly digital lessons, family checklists, and conversation guides
- Bonus content such as the Cyber Safety Starter Pack (available to annual subscribers only)

Access is for personal household use only. Sharing account credentials or distributing content is not permitted.

11.2 Pricing & Billing
CyberSmart Families is offered as a digital subscription with both monthly and annual payment options. Pricing may vary from time to time due to promotional offers, discounts, or membership campaigns.

• • Monthly Plan: Billed every 30 days on a recurring basis until cancelled

  • Annual Plan: Billed once every 12 months and renews automatically unless cancelled prior to renewal

All pricing is listed in Australian Dollars (AUD) and includes GST where applicable.
Your selected price and billing frequency will be clearly displayed at checkout before you complete your purchase.

 11.3 Cancellations & Refunds

All purchases of CyberSmart Families subscriptions are non-refundable. By subscribing, you acknowledge that digital access is granted immediately upon payment and that no partial or pro-rata refunds will be issued for unused time or early cancellation.

- Monthly Plan: Monthly subscription auto-renews every 30 days indefinitely until cancelled by you. You may cancel at any time via your member dashboard. Access will remain active until the end of your current billing cycle. No refunds will be issued for cancellations made mid-cycle.
- Annual Plan: Annual subscriptions auto-renew each year unless cancelled prior to the renewal date. You will receive a reminder before renewal.
- To avoid being charged for the next cycle, cancellations must be made at least 5 days prior to your renewal date.

Nothing in this clause limits your rights under the Australian Consumer Law, including your right to a refund in cases of major service failure.

 11.4 Content Licensing & Restrictions
All CyberSmart Families content is owned by PHISHBYTES PTY LTD. By subscribing, you’re granted a non-transferable licence to access the materials for household educational purposes.

You may not:
- Share login details
- Republish or resell content
- Reproduce any material without written permission

 
11.5 Limitation of Liability (Subscription)
Our liability is limited to the total amount you have paid in the 12 months prior to a claim. We are not responsible for indirect losses. Your statutory rights under Australian law remain unaffected.

11.6 Subscription Agreement
By subscribing and checking the agreement box at checkout, you enter a binding agreement with PHISHBYTES PTY LTD and agree to all terms above.

12.  Contact Us

If you have any questions about these Terms, please contact:

Email: [email protected]
Website: www.cybersmartfamilies.com.au

Last updated: May 2025