Privacy Policy 

Effective Date: May 3, 2025

CyberSmart Families is a service operated by PHISHBYTES PTY LTD (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal information in accordance with Australian privacy law. 

1. Information We Collect
   We may collect the following types of information:
   • Personal Information: 
     When you sign up for our lessons, subscribe to our newsletter, contact us, or download resources, we may collect your name, email address, and any details you provide in a message or form.
   • Technical Data:
     We may collect non-personal information such as browser type, IP address, device type, and pages visited. This data is used to understand how people use the site and improve our services.

   • Information About Children: 
     We do not knowingly collect personal information directly from children. Our content is designed for parents and guardians, not for direct use by children under 13.

2. Use Of Cookies 
   

   Our website uses cookies to enhance your experience. These are small files stored on your device that help us recognize repeat visitors and remember preferences. You can choose to disable cookies through your browser settings.

3.  How We Use Your Information

   We use your information to:

   • Deliver cyber safety lessons and updates

   • Respond to your enquiries

   • Improve the performance of our site

   • Provide relevant content or recommendations

   • Send occasional marketing or educational emails (only if you’ve opted in)

4.  Sharing Your Information
   

   We do not sell or rent your information.

   We may share information with trusted service providers (e.g., Kajabi, email platforms, analytics tools) solely to help us deliver our services — and only if they agree to protect your data.

5.  Data Storage & Security
   We use secure systems to store your personal data, including the Kajabi platform. While we take reasonable steps to protect your information, no online system is 100% secure.

6.  Third-Party Links
   Our site may include links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

7.  Access & Correction
   

   You may request access to or correction of your personal information at any time by contacting us. We will comply unless there’s a legal reason not to.

8.  Complaints
   

   If you’re concerned about how we’ve handled your data, please contact us first. We take complaints seriously and will investigate thoroughly.

9.  Changes to This Policy
   

   We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date.

10.  Contact Us
    

    If you have any questions, concerns, or access requests, please contact:

    Email: [email protected]
    Website: www.cybersmartfamilies.com.au